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Today I stumbled across the work of retention expert Dick Finnegan. He has spent decades helping organizations reduce turnover through stay interviews, employee engagement, and management accountability. As I was reading through his work, I found myself thinking about my own research and consulting interests. Much of my recent work has focused on onboarding, organizational […]

Digital Doug Intro If you want people to stay longer in your organization, you have to keep your promises from your first interview. This video explains some of the factors why people organizations experience early turnover.

Why Onboarding Still Matters…More Than Most Companies Think Gallup has reported for years that only about 25–30% of employees are actively engaged at work. That means most organizations are operating with a workforce that is somewhere between disengaged and simply going through the motions. When that happens, productivity drops. Morale drops. Retention drops. One place

And How to Fix Them Balancing Technology and Human Connection in the First 90 Days Douglas WallaceCareerAndOrg.org Executive Summary Most organizations treat onboarding as a short administrative process. Paperwork. Compliance training. A few introductory meetings. Then they hope the employee figures the rest out. Research shows this approach is expensive. Poor onboarding contributes directly to

I just found out I was accepted into the Human Capital Development Ph.D program at the Univ. of Southern Mississippi. Going into the program, I want to help people like their jobs more and help organizations keep their people. I’ve been in Training and Development at several organizations since 2009. I set this site up